Mikael Borak, Vice President
“The role of a great leader is not to give greatness to human beings, but to help extract the greatness they already have inside them.” John Buchan, a Scottish novelist, hist-orian, and Unionist politician.
From a business per-spective, true leadership is an organizational capability. Leaders are expected to achieve business goals and are held responsible for the business outcomes. Suc-cessful Leadership Deve-lopment is not only the development of individual leaders to be more purposeful and engaging, but also to shape the right leadership in employees and teams, align leadership to drive desired business outco-mes, and as a result of all of these activities - affect the performance envir-onment for all.
Further propelling change in the leadership deve-lopment space are rapid adoption of digi-tization and COVID-19 pandemic. A lot of emphasis has been laid on changing ways of working, altering supply chains, re-defining the business. Every organization wants to be “nimbler” regardless of its size, requiring individuals and teams to be more empowered to think and act. Leadership in the organization needs to be more agile, have the ability to foresee development, as well as listen and adapt to customer needs. At the same time working remotely has questioned the way businesses continue to work productively. As a result the leadership is required to stabilize organizational operations and uplift the performance. Not only from the top but also all the way out in the teams that are closer to the business to develop organizational agility and autonomy finding ways to drive performance and innovation while being remotely located.
With over two decades of experience in the leadership development space, Mindset carves a new way of defining and developing leadership training programs acc-ording to today’s digital age. “Mindset has been successful in combining state of the art technology and evidence-based methodology with a design process that binds it all together to drive desired business out-comes through leadership development,” says Mikael Borak, Vice President, Mindset. In addition, the company has put a lot of effort into revealing the true needs for leadership devel-opment, addressing areas involved to drive desired performance by working with its clients to close the gaps and adjust to the different development activities. This way, Mindset forges the right training in employees and teams and aligns lead-ership to drive desired business out-comes through its programs.
The work on the unique methodology and training modules started ten years ago when Mindset tea-med up with some of the best researchers in the Leadership Deve-lopment arena like Pro-fessor Rob Brin-kerhoff, Dr.Jim Kirkp-atrick, Professor Kevin Ford, and Professor Ina Weinbauer-Heidel.
Mindset has been successful in combining state of the art technology and evidence-based methodology with a design process that binds it all together to drive desired business outcomes through leadership development
The idea was to investigate how the world’s best leadership development programs should be designed and carried out. As a result of this collaboration, the development programs built by Mindset have been rewarded and researched to provide evidence-based best practices. Their main feature is to drive leadership development at a scale that requires well-skilled staff, admini-stration and logistics, technology, support, and a capable design team. The company provides all these functions.
The Revolutionary Fra-mework
Mindset designs a framework that enables leaders to work as a unified force. The company creates a common understanding among all leaders in the organization to connect strategy with culture and structure. In this way, clients can steer the business strategy and accelerate efficiency and growth. Mindset offers excellent leadership training designed for the application, manager involvement, engagement between teams and employees, follow-up on progress, and at the same time improvement of culture.
The starting point for Mindset’s design phase in every initiative is alignment with business objectives and strategies. “We have the processes to align business strategy and goals with leadership development,” says Borak. The company offers performance-based training that begins with the end in mind and explores how leaders in the target group can affect the desired result. Importantly, Mindset uses Program Performance Paths (PPP’s) to communicate with stak-eholders, managers, and leaders in the training. It stipulates the link between Actions KPIs and desired Results. This is a great way to build management commitment and engagement for the initiative. The PPP pinpoints what needs to be achieved and enables Mindset to design its evaluation plan and learn where to find data and evidence on progress. Overall, the company tracks the shaping of leaders by operational readiness where the learning sequences pro-vide enough know-ledge and conf-idence to apply new knowledge, application of desired behaviors in moments that matters, selected KPIs to borrow metrics already in place in the organization, and results that include success stories combined with the consolidated effect of KPIs. Mindset also tracks manager involvement as it is a key driver for sustainable impact.
Mindset delivers effective training programs that help organizations achieve their goals. The company starts with the end, defines the business results that are in focus leadership development. Next, Mindset designs solid leadership training programs that drive behaviors that make a difference. Finally, the company helps measure and evaluate our progress in order to constantly make continuous improvements together with the organization.
“We have the tools and methods to define the moments that matter and involve all the parts that are needed for making the desired impact,” says Borak. “Besides being a robust way to guarantee business results it is also the only approach that allows us to intervene, evaluate and improve a development initiative along the way.” The program is reverse-engineered for each organization based on the desired impact and the actors who will help achieve the organizational goals.
Re-defining Leadership Training Programs
Over the years, Mindset could align leadership with the chosen business strategy for an entrepreneurial-driven group of companies with 16,000 employees. Mindset was invited to train the top executives and improve the organization's client base and overall impact in the market. The company worked closely with top leadership to bring consistency in messaging and ways of working with all management levels and across business areas. Mindset delivered on its promises of achieving the desired business outcomes. The client witnessed an increase in revenue, moved to the top position in their industry, and won more contracts.
For another international company group spanning 27 countries, Mindset worked to strengthen local leadership through MDs and their management groups, making the companies autonomous and cooperative at the same time for development in their specific area. This has led to more expansion, with all companies ranking top three in their country in their respective area. “We helped them create a framework for an entrepreneurial leadership that allows decentralizing with structure, that is only possible through a common leadership culture and shared view on continuous deve-lopment,” says Borak.
A prominent theme around Mindset's clients is their focus on common leadership culture and shared view on continuous development. And the company has been able to drive such themes across the globe through its partnerships and co-owned companies. In addition, as the business landscape for training has changed through the pandemic, clients are more open to virtual solutions and "face-to-face" sessions which increase possibilities to facilitate and follow-up on programs worldwide regardless of location. To this end, Mindset is committed to taking its unique leadership training approach far and wide and facilitating the largescale implementation of leadership aligned with desired business development.